Design VP Details Background in Enhancing Homebuyer Design Experience in Expert Interview

Interview with Sherri Drew, Vice President of Design Studios, Tri Pointe Homes

Industry veteran discusses her role in enhancing the homebuyer design experience

Builder and Developer: Talk about your role with Tri Pointe and what the builder’s design studio operations entail.

Sherri Drew: As the National Vice President of Design Studios at Tri Pointe Homes®, I oversee our design studio operations across all divisions nationwide. My role centers on ensuring a best-in-class customer experience during one of the most personal parts of the homebuilding journey — designing a home. My team and I are responsible for everything from customer satisfaction and studio revenue to maintaining design cycle times that align with construction milestones.

We guide homebuyers through the design appointment process, helping them make personalized selections from curated offerings that balance style, function and value. Our National Option Program, managed by our home office team, features thoughtfully curated selections from our national manufacturer partners, giving each division the ability to offer choices tailored for their market while maintaining design integrity and operational efficiency.

We also work closely with our purchasing, sales and marketing teams to create a seamless transition from contract to design, ensuring that every customer feels supported, empowered and excited to personalize a home that reflects their lifestyle.

BD: With Spring selling season in full swing, what are some popular design trends you’re seeing in 2025 among buyers that you haven’t seen prior?

SD: As we head deeper into 2025, we’re seeing a clear shift toward warmer, more organic design palettes. The cool grays and stark whites that dominated for years are giving way to rich, layered neutrals and natural textures that feel warm and lived-in. Stained wood cabinetry is making a major comeback, but in fresh and modern tones like white oak finishes paired with deeper brown hues for contrast.

Kitchens often feature mixed finishes, like a perimeter cabinet in one stain and the island in another complementary tone. Natural stone countertops like quartzite are also on the rise, which beautifully highlights the soft, warm hues we’re seeing. Lighter wood tones in both hardwood and luxury vinyl plank flooring are being used to add a sense of airiness to open-concept layouts.

We’re also seeing a rise in biophilic design elements. Buyers are gravitating toward deeper green accents, expanded windows, and intentional landscaping to visually connect the indoors and outdoors. These design choices go a long way in creating a home that promotes health, wellness and a sense of harmony. 

BD: Tell us about how you got your start in the industry and how you’ve seen our industry evolve over the years in regards to diversity.

SD: I’ve been in the homebuilding industry for more than 25 years, and I truly love what I do. It’s incredibly rewarding to be in a business that helps create homes — spaces where customers build their lives and lasting memories.

Over the years, I’ve seen some incredible shifts, especially when it comes to technology and diversity. The integration of digital tools in the design studio has completely transformed the customer experience and how we manage our operations. We’re now able to use data more strategically and streamline the design process in a way that enhances both creativity and efficiency.

I’m also encouraged by the growing number of women entering and excelling in the construction industry. From the design studio to the job site to the boardroom, more women are taking on leadership roles and shaping the future of homebuilding in powerful ways. It’s inspiring to see their expertise, contributions and voices being recognized and respected throughout the homebuilding community.

I truly believe that understanding how design choices impact the way people live and how good design truly elevates a space, can be a valuable skillset for many young adults.”

BD: What advice do you have for young adults looking to break into design?

SD: There are so many exciting paths within the world of design, especially in the homebuilding industry. I recently had the opportunity to mentor two young women preparing to pursue design degrees as they transition from high school to college. My advice to them was to stay curious, take initiative and explore the many career possibilities that are available. Whether you’re interested in helping homebuyers make selections, curating model homes, or working on product development, the homebuilding industry offers a wide range of creative roles. There’s vast potential for growth and impact within this field. I truly believe that understanding how design choices impact the way people live, and how good design truly elevates a space, can be a valuable skillset for many young adults.

BD: You recently spoke at IBS. What were some topics you discussed and covered?

SD: I really enjoyed the opportunity to present at the IBS. My session focused on how design can be a strategic differentiator in today’s competitive market. I shared top-selling trends in both structural and interior design options, like stackable sliding doors for seamless indoor-outdoor living, gourmet prep kitchens for larger floorplans and open stair rail designs that enhance spatial flow.

On the interiors side, Tri Pointe’s most revenue-generating categories were discussed, including flooring, cabinetry and countertops. Also showcased was the Mine furniture program, which allows homebuyers to extend their personalized design journey by selecting furnishings directly from our model home collections.

One of the key takeaways was how design — when backed by research, curation, and thoughtful execution — can directly influence purchasing behavior. Ultimately, it’s about giving customers a design experience that feels personal, exciting and uniquely theirs.

BD: What other ways are you helping to make the design process more accessible for homebuyers? 

SD: We know that the design process can feel overwhelming for some, especially with so many choices available, so we’ve taken intentional steps to make it more intuitive and inspiring for homebuyers. One of the most exciting ways we’re doing this is through our national, multi-year partnership with celebrity designer Bobby Berk. Together, we launched The BB Edit — a collection of 10 exclusive interior design styles curated by Bobby to help homebuyers create cohesive, stylish interiors with ease.

Each collection in The BB Edit reflects a distinct aesthetic and lifestyle. Whether you’re drawn to the calming minimalism of Zen Sanctuary, the earthy elegance of Luxe Bohemian, or the bold confidence of Tailored Industrial, these professionally styled looks take the guesswork out of design. Everything is curated, from flooring and tile to cabinetry and hardware, making it feel like you have Bobby in your corner to help you feel more confident in your selections. There’s even a “Get the Look” furniture program that allows buyers to complete their homes with pieces directly inspired by Bobby’s model home designs.

To support that journey even earlier in the process, we created the Style Finder — a fun and interactive online quiz that helps homebuyers identify their personal design style before ever stepping into the design studio. The quiz asks thoughtful, and sometimes playful, lifestyle questions that go beyond aesthetics to truly understand what makes each customer feel at home. Based on their results, buyers are matched with one of The BB Edit collections that best fits their vibe and needs.

The BB Edit and Style Finder have both been incredibly well-received, and they’re part of our broader mission to deliver a customer-first design experience that’s personal and easy to navigate. It’s all about helping homebuyers feel more supported and empowered every step of the way.

Author: Hanna